Welcome to the website carvaonacaixa.eu (hereinafter "Site"), owned by José Manuel Ferreira Mansilhas, holder of the brand "Carvão na Caixa" (hereinafter "we" or "Carvão na Caixa"). By accessing and using this Site, the user (hereinafter "User") agrees to comply with these Terms and Conditions. If you do not agree, you should not use our Site.
These Terms and Conditions regulate the access and use of our Site, as well as the acquisition of products and services made available by Carvão na Caixa. By using the Site and/or making any purchase through it, the User declares to have read, understood, and accepted these Terms and Conditions.
All content present on the Site, including, without limitation, texts, images, logos, brands, design, layout, and software, is the exclusive property of Carvão na Caixa or its licensors and is protected by applicable legislation regarding copyright, trademarks, and intellectual property. Reproduction, distribution, modification, or any other use of the content without prior written authorization from Carvão na Caixa is prohibited.
The User commits to use the Site in accordance with the law, morality, public order, and good customs, refraining from acts that may harm the rights or interests of third parties, including the violation of copyright and/or any other intellectual property rights. Additionally, the User must not introduce, store, or disseminate through the Site content that is defamatory, insulting, obscene, threatening, or that may in any way affect the normal functioning of the Site.
Carvão na Caixa makes certain products and/or services available on the Site. The information provided (descriptions, prices, promotions, campaigns, etc.) is subject to change without prior notice. We make every effort to ensure that the information presented is correct; however, we are not responsible for any errors or omissions that may exist.
To make purchases or access certain features, the User may need to register by providing personal data, such as name, email, and phone contact. The User is responsible for the truthfulness and currency of the data provided, as well as for the conservation and confidentiality of access credentials (username and password), and should not share them with third parties. Any activity carried out through the User's account will be their exclusive responsibility.
The available payment methods and shipping times for products purchased on the Site will be indicated at the time of purchase. In case of doubts or problems related to payments or shipments, the User may contact us through the contacts mentioned in the "Contact Information" section.
The policy for cancellations, exchanges, and returns follows the legislation in force for online sales (Decree-Law No. 24/2014, of February 14, and other applicable provisions). The User has the right to withdraw from the contract within 14 calendar days, without needing to indicate a reason. To exercise this right, the User must communicate their intention to us through the available means of contact. Legal exceptions may apply, namely for perishable products or those made to order.
Carvão na Caixa is not responsible for any direct, indirect, incidental, consequential, or any other type of damages resulting from the use or inability to use the Site, nor for the interruption, suspension, or transmission of viruses that may occur during navigation. We do not guarantee that the Site will function uninterruptedly or error-free.
The Site may contain links to third-party websites. These websites are not operated or controlled by Carvão na Caixa, so we are not responsible for their content, accuracy, legality, functionality, or privacy practices adopted. The inclusion of links to these websites does not imply any approval or association with them.
The processing of personal data collected through the Site is carried out in accordance with our Privacy Policy and with the applicable legislation on personal data protection, namely the General Data Protection Regulation (GDPR). We recommend careful reading of our Privacy Policy for a better understanding of our practices.
We may update or modify these Terms and Conditions at any time, and such changes will be duly published on the Site. The changes take effect from the date of their publication. We recommend periodic consultation of this page to stay informed about the most recent version of these Terms and Conditions.
These Terms and Conditions are governed by Portuguese law. Any dispute arising from the interpretation or execution of these Terms and Conditions will be submitted to the competent courts of the Portuguese Jurisdiction, with express waiver of any other.
In case of doubts, complaints, or questions related to these Terms and Conditions, the User may contact us through:
Last update date: February 20, 2025